FAQs
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How Do I Clear Cookies In Google Chrome?
Getting an error message? Say no more! 1. Clear any bookmarks or shortcuts that are related to RealAccess. ...
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How Do Obtain My Property Plan Book?
Easily obtain your property plan book for each one of your assets in RealAccess. 1. On the Portfolio page, ...
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How do I use the Property Plan Book Tool?
Quickly create a plan book right from RealAccess. 1. Click on the Plan Book Tool on the Portfolio Page. 2...
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How to Measure Points on a Floor Plan
Anywhere from A to B!
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How to Create a User
Welcome to RealAccess!
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How Do I Change View Type Colors?
Adjust your color scheme to anything you want and for any View Type. 1. Click on the Stack View Hyperlink....
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How do I Hatch a Suite?
Add emphasis to suites or any area of your floor plan. 1. Click on Stack View. 2. Click on the tile(s) of...
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How Do I Export My Floor Plan to a PDF or CAD File?
Download your floor plans straight from RealAccess in moments. 1. On the portfolio page, click on Stack Vi...
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How Do I Download Floor Plan Scenarios?
If we've created any "what if" floor plans (aka scenarios) for you, here's where they are stored and here's...
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How Do I Access Documents from Expired Leases?
Quickly reclaim any stored document(s) from a vacant suite. 1. Go to the Stack View from the Portfolio page...
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How Do I Modify Lease Information in RealAccess?
In no time, you can update your tenant's lease details in RealAccess. It's really that easy! 1. On the por...
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How Can I View My Property's Loss Factors?
Loss factors are incredibly important for strategizing your leasing approach and maximizing your asset's va...
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How Do I Create a Lease Exhibit?
In just a few clicks, you can have a lease exhibit in PDF format. Check out the steps below and easily obta...
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How Do I Customize My Stack?
With these few quick steps, you'll be able to export your customized stack in either an Excel or PDF format...
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How Do I Generate a Marketing Plan for a Suite in RealAccess?
As long as you have provided us with a marketing plan template and it has been uploaded to RealAccess, gene...
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How Do I Access a Single Suite CAD?
1. On the Portfolio page, click on the document folder icon. 2. In the Documents window, select Single Su...