As part of our commitment to delivering exceptional service, certain requests require direct collaboration with our support team. For the following topics, please contact us for personalized assistance.
Account & User Management
- Add/Remove User(s)
- User Account Updates
Building & Property Management
- Building Additions
- Building Deactivations
- Building Migration/Transfers
- Suite Code Changes
Measurements & Calculations
- BOMA Recalculations
- REBNY Recalculations
- Calculations/Verification of Measurements
- Core & Shell Floor Plans
- Existing Conditions Floor Plans
File Requests & Uploads
- CAD File Requests
- CAD File Requests (Full Building)
- CAD File Requests (Single Suite)
- Floor Plan Requests
- Floor Plan Requests (Full Building)
- File Uploads
- Dimension Plans
- Scale Plans
Accounting & Finance
- Accounting File Uploads
- Accounting Link Updates
- Finance Inquiries
- Sales Inquiries
Reports & Customization
- Custom Reports
- Customized Stack
- Scenario Requests
Contracts & Projects
- Contract Requests
- Contract Reviews
- Special Projects
System Updates & Support
- EAP Updates
- TRSF Updates
- Service Outages
- Technical Support
Training
- Training Outreach